Introduction
Data and files, stored by customers in their Perform & Engage365 solution, are stored in a dedicated SQL database and the Azure Blob Storage that are specific for each customer. In this way, customers will be able to see only their own content. The dedicated SQL database and the Azure Blob Storage are located in the region that was selected by the customer during the installation of Perform & Engage365.
All other content, such as Word documents, PowerPoints, PDFs, etc. used in Perform & Engage365 are stored in the Azure Blob Storage. See the Content storage section for more information.
Data and files are operated by the Perform & Engage365 product but are only accessible by the customer.
In this article, we'll cover the storage of data and files in Perform & Engage365.
In this article:
- Personal data stored outside of Microsoft 365
- Data storage
- Content storage
- Technical support telemetry
Personal data stored outside of Microsoft 365
Perform & Engage365 is built on Microsoft Azure and the personal data we collect is stored securely in the Microsoft Azure platform. Each customer’s data is stored in a dedicated Azure SQL database in the Data Center location selected by the respective customer doing the installation.
These databases are hosted in the Perform & Engage365 Microsoft Azure subscription, meaning they are managed by Zensai:
- Full name
- Unique identifiers (username, account number, and password)
- Manager ID
- Office and geolocation based on IP address
- Profile photo
- Education
- Profession email address
- Survey, feedback, and assessment messages
- Performance data and assessments
- Task and objective data used in assessing performance
- Personal data added or derived from use of the service, such as records and business intelligence information
- Personal data within emails, messaging content, file attachments, or support enquiries that identifies or may reasonably be used to identify the data subject
NOTE: No personal data will ever be used or shared by Zensai and/or Partners in respect to marketing or any other purpose.
Data storage
Perform & Engage365 provisions a dedicated database for each customer in which all records are stored. Having a dedicated database ensures that no data will be accessible/visible to other customers.
Content storage
Content as Word, PowerPoint, and PDF documents are stored in Azure Shared Blob Storage. For each customer tenant, a separate container is created in the Data Center location that is selected by the respective customer during the installation of Perform & Engage 365.
Access to these containers is secured by Azure Shared Access Signatures. In this way, customers will only be able to see their own content.
Technical support telemetry
To improve technical support investigations, we track requests done to Perform & Engage365 using Microsoft Azure Application Insights. In the requests we register, the following personal data is stored:
- User login name (for example, email address)
Microsoft Azure Application Insight data is secured and is only kept for 90 days after which it's deleted automatically by Microsoft.