Managing AI responsibly
At Zensai, responsible AI is supported by governance, accountability, and oversight throughout the AI lifecycle. We've established an AI Management System based on ISO 42001 that helps us manage AI-related responsibilities, risks, and controls in a structured and consistent manner. Our approach is aligned with recognized responsible AI practices and international AI governance standards.
Clear accountability
We believe accountability for AI always remains with people.
Roles and responsibilities for AI governance, risk management, security, privacy, compliance, and product development are clearly defined. AI may support decisions and actions, but responsibility for outcomes remains with human stakeholders.
Risk-based approach
We take a risk-based approach to AI governance.
AI-related risks are assessed and managed throughout the lifecycle of our AI-enabled services, including considerations relating to privacy, security, fairness, reliability, and compliance. Appropriate safeguards are implemented to help ensure responsible use of AI.
Human oversight
Our AI capabilities are designed to assist people, not replace them.
Users remain responsible for reviewing AI-generated outputs and applying human judgement when making decisions. Human oversight helps ensure accountability, quality, and responsible use of AI-enabled services.
Continuous improvement
AI governance is an ongoing commitment.
We regularly review our governance practices, controls, and AI-related processes to address evolving technology, regulations, emerging risks, and customer expectations.