AI compliance and certifications

In this article, how our AI program aligns with recognized security, privacy, quality, and AI governance frameworks.

Built on trusted frameworks

At Zensai, AI governance is integrated into our broader approach to security, privacy, quality, and compliance.

Our AI program is supported by established management systems, policies, risk management processes, and operational controls that help ensure AI-enabled services are developed and operated responsibly. These practices support our commitments to accountability, transparency, privacy, security, and continuous improvement.

AI governance

We have established an AI Management System (AIMS) to support responsible AI governance across our organization.

The program provides a structured approach to managing AI-related responsibilities, risks, controls, and oversight throughout the AI lifecycle. Our governance framework is aligned with recognized AI governance practices and international standards.

Security, privacy, and quality foundations

Our AI program builds upon the same management systems and controls that support our broader products and services.

This includes practices relating to:

• Information security
• Privacy and data protection
• Quality management
• Risk management
• Compliance and governance.

By integrating AI governance into our existing management systems, we help ensure a consistent and coordinated approach across our organization.

Continuous compliance

The regulatory landscape for artificial intelligence continues to evolve.

We regularly review our AI governance program, risk management processes, and operational controls to support compliance with applicable legal, regulatory, contractual, and customer requirements. Our approach is designed to evolve alongside emerging regulations, industry standards, and customer expectations.

Supporting customer assurance

We recognize that customers increasingly require transparency regarding AI governance, security, privacy, and compliance.

Our Trust Center provides information about:

• Responsible AI principles
• AI governance and oversight
• Privacy and data protection
• AI security
• AI data usage and model training
• Transparency and human control

Together, these resources help customers understand how AI-enabled services are governed and operated within Zensai.

Frameworks and certifications

Our AI program is supported by governance practices aligned with recognized international standards and management frameworks, including the following.